This Privacy Policy explains how we collect, use, and share information when you use Helix (“we”, “us”, “our”). By accessing or using our services, you agree to the practices described in this policy.
We use the collected information to:
We share information only with trusted third-party service providers who assist us in operating Helix, and only to the extent necessary for them to perform their services. These may include providers for:
Examples of providers integrated into our technology stack may include Stripe (payments), email delivery services, analytics tools, and AI infrastructure partners. All such providers process data on our behalf under appropriate contractual and data protection obligations.
Helix uses cookies and similar technologies to keep you authenticated, remember your preferences, analyze platform performance, and help protect against unauthorized access. You can manage or disable cookies through your browser settings, though some features of the platform may not function properly as a result.
We retain personal information only for as long as necessary to provide our services, fulfill legal and regulatory requirements, resolve disputes, and enforce our agreements. You may request deletion of your data as outlined below.
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing activities. To exercise these rights, please contact us at support@helix.ai. We may require verification of your identity before processing your request.
We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, disclosure, or misuse. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.
If you access Helix from outside the country where our servers are located, your information may be transferred to and processed in countries with different data protection laws than those in your jurisdiction.
Helix is not intended for use by children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided personal data to us, please contact us so we can take appropriate action.
We may update this Privacy Policy from time to time. Any changes will be reflected by updating the “Effective date” above. Continued use of Helix after changes become effective constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy or our data practices, please contact us at support@helix.ai.